![]() Alternatively, you can use free video players such as the VLC Media Player to play HEVC videos. In the Microsoft Store you can download the extension for HEIF image files under, the extensions for HEVC video files under. If you have a Windows 10 computer that is reasonably powerful, you can also install the extensions offered by Microsoft to display HEIF photos and HEVC videos on the Windows computer using the integrated viewers. You install extensions for the High Efficiency Format on your computer For a connected PC and a Mac that does not yet use High Sierra, the files are automatically converted to JPEG/H.264 format for other devices, the files are delivered as HEIF/HEVC. ![]() If you selected Automatic in the TRANSFER TO MAC OR PC, iOS will decide in which format it offers the files depending on the connected device. In the TRANSFER TO MAC OR PC section, tap Keep Originals, to prevent media recorded as HEIF/HEVC from being converted to JPEG or H.264 format when exported via USB. In iOS, this export behavior can be changed in iOS 11 or later. Don't get the idea of comparing these offered files with the files transferred by PhotoSync unless you know that both PhotoSync and your iOS device deliver the identical formats. If you connect your iOS device to your computer with the USB cable, the computer will also provide you with access to your photos and videos. To convert videos to the more compatible H.264 format, set HEVC -> H264 to On. To convert photos to the more compatible JPEG format, set HEIF/HEIC -> JPEG to On. For the computer, this would be in the PhotoSync settings under Configure, Computer, Transfer. The photos and videos do not lose any quality through conversion, the files will only get larger.Įnable the conversion in PhotoSync in the settings for the respective transfer destination. If you have your iOS device record in High Efficiency Format but cannot play the files on your PC, you can instruct PhotoSync to convert photos and videos to the compatible JPEG or H.264 format before transferring them to your computer, which your computer can usually play. PhotoSync converts the photos and videos to the old, compatible format during transfer To return to using the space-saving HEIF and HEVC formats, choose High Efficiency. This setting is available only on devices that can capture media in HEIF or HEVC format, and only when using iOS 11 or later.Īll new photos and videos will now use JPEG or H.264 format. To continue capturing media in older formats that are more compatible with other devices and operating systems, perform the following operations on your iOS device. The available options are: The iOS device continues to capture photos and videos in JPEG and H.264 format and creates more broadly compatible files ![]() In which format you receive the photos and videos from your iOS device has a lot to do with the settings on the device, in which format photos and videos are saved, but also in which format they are exported. Because the HEIF and HEVC files are usually much smaller than the JPEG or H.264 versions it is a common misconception that PhotoSync transfers the files in low quality. With videos, for example, this means that the sound track may work but no picture can be displayed. Older devices and Windows PC's often do not have the capabilities to display or play these formats. Since iOS 12, all new iPhones and iPads record photos and videos in HEIF and HEVC formats as standard. iPad Pro (12,9 inch, 2nd generation) or later.Other devices can view, edit, or duplicate this media with limitations, if using iOS 11 or later or macOS High Sierra or later. I can't keep emailing myself every photo I take to get the full resolution on my PC.When using iOS 11 or later, the following devices can capture media in HEIF or HEVC format. Clearly the originals ARE in icloud or they wouldn't be backed up nor would I be able to download an "unmodified original" in the full resolution (as an HEIC file). I contacted Apple support and they didn't really know how to help me and just suggested turning on "Optimize iPhone Storage" to keep lower resolution copies on my phone and the originals in iCloud but I don't think that makes much sense. should load up in your default browser, where you must then sign in with your Apple ID credentials. Here's an example of an image I transferred to my PC using different methods: Methodĭownloaded from icloud "unmodified original" Step 1: Click the iCloud icon on the system tray, and then click Go to. Neither of these work though the most compatible option is default and gives a smaller image size and the unmodified original produces a. ![]() There's a little arrow that appears next to the download button when you hover your cursor over it that gives additional download options: "Unmodified Original" and "Most Compatible". When I try to download images from to my PC they don't seem to be the original quality and size.
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